VietJet Airline Review
The flight review on VietJet Air was based on the flight from Singapore to Ho Chi Minh. VietJet Air is one of the leading low-cost-airline in Vietnam and started its operations on 23rd May 2014. The pax load factor was operating at full capacity for SIN-HCM route.
Journey Time: 1 hour 45 Minutes
Aircraft Type: Boeing A320-200
Comfort Level: 4/10
The seat pitch would be consider narrow as my legs could not stretch as compare to other carriers. This would be made worse should the front passenger of yours recline his/her seat.
Cleanliness: 3/10
Seats and the floor were dirty. The airline in-flight tray was covered with previous food stain as well. Obviously, it was not a good dinning experience on board.
Food: 8/10
The in-flight food sold on board is one of the cheapest I could find as compare with other low cost carriers taken. The food cost is around SGD$3.50 and with this price, it could be cheaper than you have it at the airport.
Purchase Seat: 9/10
However, having said that the seat pitch was tight, the good thing is that should you choose to pay extra SGD$3 each way. One can purchase the emergency seat row that comes with much bigger leg space. And it is much more comfortable and at a better price. One trick thou is to have your travel partner purchase more leg room seats and hope no one else does that on the flight. Go to the airport check-in counter early and request to be seated next to your travel partner. That was how we sat the emergency seats without paying extra. 
Service: 4/10
Smiles were certainly missing on most of the cabin crew. English was understood but remains there were some difficulty in communication. For instance, my neighbour traveller had booked her seats with an on board meal. She then requested a meal on board and was told to pay. She could not understand the stewardess English and resulted in confusion. It was only after 10 minutes later and the cabin crew realised that the customer had purchased pre-flight meals on board and should not be charged. In another case, the passenger seat in front of me have to ask for the change in USD repeatedly for 3 times. It was only after 30 minutes, the cabin crew returned the change.
Categories: Airline Review
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